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Help & FAQ

Answers, access, and how your records are handled.

Which service should I ask about first?

Start with BUILDiQ when the problem is tied to a construction project, capital work, reporting, schedule, cost, or owner-side representation. Start with FIXiQ when it's tied to an operating property, recurring maintenance, board continuity, property records, vendors, or resident requests.

What does BUILDiQ do for owners?

Project review, owner representation, management coordination, meeting records, field reporting, and risk tracking — designed to help ownership understand what's happening, what's exposed, and what decision needs to be made next.

What does FIXiQ do for properties?

It runs the maintenance operation — intake, triage, dispatch, vendor coordination, resident communication — and writes every step to the building's permanent record: requests, work orders, documents, approvals, and board decisions. The property never loses context when people change.

Who can access a client portal?

Portal access is provisioned by Lionsgate for approved client users, scoped by division, role, property, project, and audience.

Can portal records replace professional advice?

No. Records, reports, and summaries support decision-making. They do not replace legal, engineering, architectural, accounting, insurance, or regulatory advice where that advice is required.

Do you sell client data?

No. Client records are used to deliver services, operate the portals, and maintain engagement records. They are not sold as advertising data or data-broker records.

Start with a conversation.

Tell us what you’re working on — a project to protect or a building to remember. Call the practice that fits and we’ll point you to an honest first step.

BUILDiQ 780-800-0050·FIXiQ 825-360-1090
Tyler DeGagne, President · Edmonton, AB