How it works

From scattered messages to operational memory.

FIXiQ sits beside the systems you already run. It doesn’t replace your PMS, your phone, or your team — it makes the operational picture clean, cited, and defensible.

Under three minutes — from intake to resolution to property memory.

STEP 1

Capture

Issues, documents, messages, photos, and updates are captured from residents, owners, managers, vendors, or board members — through the channels everyone already uses.

EmailSMSPhoneWeb formPhotosPDFs
STEP 2

Structure

FIXiQ turns scattered information into an organized property record — so a vague message becomes a usable operational entry.

Unit & locationIssue typeUrgencyWater involvementAccess needsResponsibility ambiguity
STEP 3

Connect

The issue is connected to relevant history and documents — every claim about the past cited to a specific record, never asserted from memory.

Past issuesPrior repairsBoard decisionsVendor notesReserve fund refsInsurance & warranty
STEP 4

Support

The property manager receives better context and next-step support — FIXiQ organizes the facts and prepares recommendations while the manager stays in control.

Suggested next questionsEscalation flagsResponsibility pathBoard-ready summary
STEP 5

Preserve

Every decision, update, repair, and communication becomes part of the property’s long-term operational memory — durable through manager, board, and software changes.

DecisionsApprovalsRepairsCommunicationsExportable history

Human-in-the-loop, always

FIXiQ helps organize the facts, surface relevant history, and prepare next-step recommendations — while keeping the property manager in control. It never makes final decisions, never replaces professional advice, and never communicates around your team.

See the flow on your own building.